You can seek assistance from our customer service staff to retrieve your account.

contact customer service

$1 spent online = 1 point

Every 10 points can be converted into cash $1, and after converting $, you will receive a discount code (enter the discount code to deduct when making the next payment).

*Other discounts (such as website promotions, other coupon code discounts) cannot be used together with points

You can enjoy member discounts when shopping in the KOSMETICS online store. You need to register as a member first, and then after logging in, use the member points (star pattern) in the lower left corner of the website to exchange for discounts, redeem them into discount codes, and enter the discount code to use when making your next payment.

*The maximum points you can redeem each time is 1000 points = $100, and each order can be deducted up to $100 in points.

After logging in, you can click the account under the human figure in the upper right corner of the website to change your personal information (except email address), or contact our customer service staff for follow-up.

Members who use email as the login account name: If you forget your password, please click "Forgot Password" on the "Login" page, and then enter your registered member's email address, the system will send a link to reset your password by email, click the link Reset your password to log in again.